Welcome to the Utility Services Department, composed of the Water and Sewer/Wastewater divisions, we are dedicated to providing customers with quality information at your fingertips.

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  • The mission of the Water Division is to provide our citizens and community with the highest quality service and water in the most economical, safe, reliable and timely manner.
  • The mission of the Sewer/Wastewater Division is to provide reliable, high quality sewer collection service in an efficient and environmentally sensitive manner.

Town Trash and Recycling Services begin when customers establish water services at their residential homes within the incorporated limits of Queen Creek. Existing homes are provided with one trash and one recycle cart at their residence for immediate use; carts for newly built residential homes will have the carts delivered on the date that water services are connected.  To get the current rates for services, please visit the Trash and Recycling Page.  If you reside in San Tan Valley, please contact your HOA to establish trash service.

In this section, get information about paying your utility bill, including options for paying online through the AutoPay program. Sign up for a new account.

Also, get answers to many of your questions by visiting the FAQs page. The glossary will define many of the terms you will hear employees use. Tariff rates and fees are also available. If you are looking for information on how to save water and help the environment, you will find valuable information on our water conservation page.

Critical information is available on the Blue Staking page. You may also visit many of the associated water companies and organizations on the related sites and community links page.